iTendant®
Are you looking to manage your maintenance program more effectively?
Do you need a better way to handle your service requests?
Servidyne has the perfect solution.
Meet iTendant, your new management partner and property efficiency dashboard.
iTendant is Servidyne’s web-based Property Maintenance, Energy, and Service Solution.
Portfolio building owners, managers, and service providers need one complete tool to effectively manage preventive maintenance, tenant and guest service requests, and energy cost and consumption. With effective management, reporting, and analysis, we’ll help you bring balance to your facilities by better managing your resources and increasing the efficiencies of all your assets.
This fully automated property information dashboard offers:
iTendant® – EnergyCheck® – Effectively manage your portfolio.
Servidyne’s iTendant – EnergyCheck® provides a variety of solutions to help you manage and lower your operating costs.
Our experts will establish a unique energy efficiency target for each of your facilities. To determine your energy targets, use a proprietary algorithm that relies on a large number of key variables. These targets are used to establish performance benchmarks against which utility consumption and cost can be fairly compared across your portfolio. Your consumption and cost are displayed along with variables such as weather, occupancy, unusual operating conditions, and currency rate changes.
EnergyCheck® lets you confidently manage your portfolio by accurately identifying buildings that are performing well versus those that aren’t, and let’s you can spend your time and energy on real opportunities to cut costs by consuming less and saving more.
iTendant® – Preventive Maintenance (PM) Programs – Effectively maintain assets.
You need a successful computerized maintenance management software (CMMS) solution to keep things running on a smooth schedule throughout your properties. Servidyne provides long-term solutions that improve asset management, provide portfolio benchmark analysis, and enable the documentation of labor performance. By integrating communication, routing, approval, documentation, training, reporting and analysis, you’ll be on your way to efficiently and effectively maintaining your building’s assets.
iTendant® – Guests and Tenant Requests – Effectively manage service requests.
Servidyne’s iTendant – Guest Services is a software application designed for the hospitality market to ensure guest satisfaction and lower operating costs. Guest Services helps you to combine front-of-house service with back-of-house management, improving guest request response and operational efficiency. The application streamlines the processes supporting the delivery of guest service, management of internal maintenance needs, and resolution of both guest complaints and lost and found items.
With iTendant – Tenant Services, tenants can choose to enter service requests directly online into the iTendant system, or may call and speak with an administrator who enters requests into the system on the guest’s behalf. Tenant Services will automatically generate work orders, route orders for any necessary approvals, and dispatch orders to the appropriate person or department. Requests are actively tracked through completion thereby streamlining the property management process for all parties involved. By eliminating the chance for requests to go unattended, you’ll be sure to effectively maintain the satisfaction levels of your guests and tenants.
iTendant integrates two worlds into one.
Servidyne’s iTendant creates an environment where all stakeholders – owners, facility managers, property managers, occupants and vendors – can interact collaboratively to improve workflow. With the help of the Internet and wireless handheld devices, iTendant allows your team to manage guest and tenant requests, manage labor resources, and proactively respond to guest and tenant requirements. This customizable system can be designed to specifically suit any property type – office and commercial, hospitality, healthcare, or mixed use.
iTendant helps you balance your management program.
- Enhances customer service
- Improves work efficiency
- Streamlines all maintenance management activities
- Saves time and money through reduced administrative workload
- Optimizes maintenance staff productivity by improving work order management
- Enhances service to property guests and tenants
- Increases visibility into building operations and service performance
- Improves accountability and creates performance standards across a portfolio
- Benchmarks and trends building energy performance across a portfolio
- Measures and verifies energy and labor performance
Let Servidyne's team of experts put your buildings on the fast track to satisfied occupants.
With more than 30 years of experience, we understand the issues that property and facilities managers face in streamlining maintenance management activities. That’s why we integrate guests and tenants’ service requests with preventive and scheduled maintenance into a common and complete system for your needs - iTendant.
Effectively manage your maintenance program.
Efficiently handle your service requests.
Ask us about iTendant today.
We’ll put our expertise to work for you.
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